Terms of service

Effective Date: 03.01.2026
Operated by Rockart Inc., a corporation incorporated in the State of Delaware, United States.

These Terms of Service (“Terms”) govern access to and use of the FluidCore Systems™ digital platform, including associated cloud software, telemetry systems, analytics modules, APIs, firmware integrations, dashboards, and related services (collectively, the “Service”).

By accessing, registering for, or using the Service, you agree to be legally bound by these Terms.
If you enter into these Terms on behalf of a legal entity, you represent and warrant that you have authority to bind that entity.

The Service is intended exclusively for business and commercial use (B2B).

FluidCore Systems™ provides a digital industrial platform designed to support the deployment, monitoring, operation, and management of connected dispensing infrastructure.

The Service may include, without limitation:

— Cloud-based telemetry and remote monitoring capabilities

— Real-time product, batch, and transaction tracking

— Data analytics, dashboards, and operational reporting

— Integration with ERP, CRM, and other third-party systems

— API access and developer tools

— Device management, configuration, diagnostics, and firmware updates

— Digital identification, authentication, and transaction validation mechanisms

The scope, configuration, and availability of specific features may vary depending on subscription level, deployment environment, geographic jurisdiction, or applicable Commercial Agreement.

Access to certain modules, integrations, or enterprise features may require execution of a separately negotiated commercial agreement, license agreement, or master services agreement (“Commercial Agreement”).

In the event of any conflict between these Terms and a duly executed Commercial Agreement, the Commercial Agreement shall prevail solely with respect to the subject matter addressed therein.

Access to certain components of the Service may require the creation of an authorized business account.

You agree to:

— Provide accurate, current, and complete registration information

— Maintain and promptly update such information as necessary

— Safeguard the confidentiality of account credentials

— Restrict access to the Service to authorized personnel only

— Promptly notify Rockart Inc. of any unauthorized access, security breach, or suspected compromise

You are solely responsible for all activities conducted through your account, whether authorized by you or not.

Rockart Inc. reserves the right, at its sole discretion, to suspend, restrict, or terminate access to the Service in the event of:

— Breach of these Terms or any applicable Commercial Agreement

— Security threats or system integrity concerns

— Suspected misuse, fraud, or unlawful activity

— Regulatory or compliance-related risks

Suspension or restriction of access shall not limit any other rights or remedies available to Rockart Inc. under applicable law or contract.

Subject to your compliance with these Terms and any applicable Commercial Agreement, Rockart Inc. grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service solely for your internal business purposes.

The Service is licensed, not sold. No ownership rights are transferred under these Terms.

Except as expressly permitted herein or in a Commercial Agreement, you shall not:

— Copy, reproduce, modify, adapt, or create derivative works of the Service

— Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code

— Replicate, duplicate, or emulate system architecture, workflows, or underlying logic

— Use the Service for competitive analysis, benchmarking, or development of competing products

— Sell, sublicense, lease, assign, distribute, or otherwise make the Service available to third parties without prior written authorization

All intellectual property rights, including but not limited to patents, copyrights, trade secrets, trademarks, and proprietary technologies embodied in or related to the Service, remain exclusively owned by Rockart Inc. and its licensors.

Any rights not expressly granted under these Terms are reserved by Rockart Inc.

You agree to use the Service solely in accordance with applicable laws, these Terms, and any relevant Commercial Agreement.

You shall not, directly or indirectly:

— Use the Service in violation of any applicable local, national, or international laws or regulations

— Interfere with or disrupt the integrity, performance, or availability of the Service or related systems

— Attempt to gain unauthorized access to any system, network, account, or data

— Introduce viruses, malware, malicious code, or other harmful components

— Circumvent, disable, or otherwise interfere with security mechanisms or access controls

— Conduct unauthorized data scraping, harvesting, or unlawful data collection activities

— Use the Service to support unlawful, fraudulent, or deceptive activities

Rockart Inc. reserves the right, at its sole discretion, to suspend or terminate access to the Service if it reasonably determines that a violation of this Section has occurred or is likely to occur.

Such suspension shall not limit any other rights or remedies available under these Terms or applicable law.

5.1 Customer Data

All data uploaded to, generated through, or processed via the Service on behalf of a customer (“Customer Data”) remains the property of the respective customer or applicable brand owner, subject to the terms of any applicable Commercial Agreement.

Rockart Inc. does not acquire ownership rights in Customer Data.

To the extent necessary to provide the Service, Rockart Inc. is granted a limited, non-exclusive right to process Customer Data solely for the purposes of:

— Delivering and maintaining the Service

— Providing support and technical assistance

— Ensuring platform security and integrity

— Complying with legal obligations

Data processing shall be conducted in accordance with the Privacy Policy, applicable data protection laws, and, where applicable, a Data Processing Agreement (DPA).

Where required by applicable data protection laws or enterprise contractual frameworks, the parties may enter into a separate Data Processing Agreement (DPA) governing the processing of personal data.

5.2 Platform Data

All rights, title, and interest in and to the Service, including but not limited to:

— System architecture and infrastructure

— Software code and firmware

— Analytics models and algorithms

— Machine learning outputs

— Aggregated and anonymized usage data

— Platform performance metrics

— Enhancements and improvements

remain exclusively owned by Rockart Inc. and its licensors (“Platform Data”).

Rockart Inc. may use anonymized and aggregated data derived from Customer Data for purposes including:

— Service optimization

— Security enhancement

— Performance analytics

— Product development and improvement

— Industry benchmarking

Such aggregated data will not identify individual customers or end users.

Rockart Inc. will notify customers of confirmed data breaches affecting Customer Data in accordance with applicable law and contractual obligations.

In connection with the Service, each party (“Receiving Party”) may receive non-public, proprietary, or confidential information of the other party (“Disclosing Party”), including but not limited to technical, commercial, financial, operational, or strategic information (“Confidential Information”).

The Receiving Party shall:

— Use Confidential Information solely for the purpose of performing its obligations or exercising its rights under these Terms or any applicable Commercial Agreement

— Not disclose Confidential Information to any third party except to employees, contractors, or advisors who have a legitimate need to know and are bound by confidentiality obligations no less protective

— Protect Confidential Information using reasonable administrative, technical, and organizational safeguards, consistent with industry standards

Confidential Information does not include information that:

— Is or becomes publicly available without breach of these Terms

— Was lawfully known prior to disclosure

— Is independently developed without use of Confidential Information

— Is required to be disclosed by law or court order, provided that reasonable notice is given where permitted

Confidentiality obligations shall survive termination of these Terms for a period consistent with applicable law or any applicable Commercial Agreement.

Access to certain features or components of the Service may be subject to fees as defined in the applicable Commercial Agreement.

Fees may include, without limitation:

— Subscription fees

— Licensing fees

— Per-device, per-unit, or per-transaction fees

— Integration, deployment, onboarding, or customization fees

— Maintenance or support fees

All pricing, invoicing, payment schedules, currency terms, taxes, and billing procedures shall be governed exclusively by the applicable Commercial Agreement.

Unless otherwise specified:

— Fees are non-refundable

— Fees are exclusive of applicable taxes, duties, or governmental charges

— You are responsible for payment of all applicable taxes, excluding taxes based on Rockart Inc.’s net income

Failure to pay undisputed amounts when due may result in:

— Suspension or restriction of access to the Service

— Accrual of interest on overdue amounts as permitted by law

— Termination of the applicable license or Service access

Suspension or termination for non-payment does not relieve you of outstanding payment obligations.

Rockart Inc. will use commercially reasonable efforts to maintain availability and performance of the Service.

Service availability and performance may depend on factors outside Rockart Inc.’s reasonable control, including but not limited to:

— Internet and network connectivity

— Third-party infrastructure or hosting providers

— Cloud service environments

— Integration configurations and customer-managed systems

— Regulatory or geographic deployment constraints

Unless expressly provided in a separately executed Service Level Agreement (“SLA”), the Service is provided without any specific uptime or availability guarantee.

Rockart Inc. may perform scheduled maintenance, upgrades, security patches, and system updates. Such activities may result in temporary interruptions or limited availability of the Service.

Support services, response times, escalation procedures, and service commitments are governed exclusively by the applicable Commercial Agreement or SLA, where executed.

Rockart Inc. shall not be liable for service interruptions caused by events beyond its reasonable control.

The Service is provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Rockart Inc. disclaims all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

— Implied warranties of merchantability

— Fitness for a particular purpose

— Non-infringement

— Accuracy, reliability, or completeness of data

— Uninterrupted, secure, or error-free operation

Rockart Inc. does not warrant that:

— The Service will meet specific customer requirements

— The Service will operate without interruption or delay

— All defects will be corrected

— Integration with third-party systems will be fully compatible or error-free

Industrial deployment performance may vary depending on customer configuration, infrastructure, operational environment, regulatory requirements, and external system dependencies.

Nothing in this Section excludes warranties that cannot be excluded under applicable law.

The Service is not certified for compliance with industry-specific regulatory frameworks unless expressly stated in writing.

To the fullest extent permitted by applicable law, Rockart Inc., its directors, officers, employees, affiliates, licensors, and service providers shall not be liable for any:

— Indirect, incidental, consequential, special, exemplary, or punitive damages

— Loss of profits, revenue, business opportunities, goodwill, or anticipated savings

— Loss, corruption, or unavailability of data

— Business interruption or operational downtime

— Regulatory penalties or fines arising from customer non-compliance

— Claims arising from third-party integrations or infrastructure

Whether based on contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

In no event shall the aggregate liability of Rockart Inc. arising out of or relating to the Service exceed the total fees paid by the customer for the Service during the twelve (12) months preceding the event giving rise to the claim, unless otherwise expressly agreed in writing.

Nothing in these Terms shall limit or exclude liability to the extent such limitation or exclusion is prohibited by applicable law.

You agree to indemnify, defend, and hold harmless Rockart Inc., its directors, officers, employees, affiliates, licensors, and service providers from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

— Your misuse or unauthorized use of the Service

— Your violation of applicable laws or regulations

— Your breach of these Terms or any applicable Commercial Agreement

— Unauthorized deployment, modification, configuration, or integration of the Service

— Any content, data, or materials provided by you that infringe third-party rights

Rockart Inc. reserves the right to assume exclusive control of the defense of any matter subject to indemnification, and you agree to cooperate fully in such defense.

Indemnification obligations shall survive termination of these Terms.

11.1 IP Indemnity

Rockart Inc. will defend claims that the Service infringes third-party IP rights.

These Terms shall remain in effect for as long as you access or use the Service, unless terminated in accordance with this Section or pursuant to a Commercial Agreement.

Rockart Inc. may, at its sole discretion, suspend, restrict, or terminate access to the Service, in whole or in part, if:

— You materially breach these Terms or any applicable Commercial Agreement

— You fail to pay undisputed fees when due

— A security threat or system integrity risk is identified

— Continued provision of the Service may create regulatory, legal, or compliance risk

— Required by law or governmental authority

Where commercially reasonable, Rockart Inc. may provide notice and an opportunity to cure prior to termination, except in cases involving security, fraud, or unlawful conduct.

Upon termination:

— All access rights to the Service shall immediately cease

— All license rights granted under these Terms shall automatically terminate

— Data retention, deletion, or return shall be governed by the applicable Commercial Agreement and applicable laws

Termination shall not relieve either party of obligations accrued prior to termination.

Provisions relating to intellectual property, confidentiality, limitation of liability, indemnification, governing law, and any other provisions that by their nature should survive termination shall survive termination of these Terms.

The Service and related technology may be subject to United States export control laws and regulations, including but not limited to the U.S. Export Administration Regulations (EAR), as well as applicable international trade and sanctions laws.

You represent and warrant that:

— You are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to U.S. embargo or comprehensive sanctions

— You are not listed on any U.S. government restricted party list

— You will not use, export, re-export, transfer, or otherwise make available the Service in violation of applicable export control or sanctions laws

You agree to comply with all applicable export and trade compliance laws in connection with your access to and use of the Service.

Rockart Inc. reserves the right to suspend or terminate access to the Service if necessary to ensure compliance with export control or sanctions regulations.

13A. Anti-Corruption & Sanctions Compliance
Each party represents that it complies with applicable anti-corruption, anti-bribery, and sanctions laws including the U.S. FCPA, UK Bribery Act, and applicable international sanctions regimes.

Rockart Inc. shall not be liable for any delay, failure in performance, or interruption of the Service resulting from events beyond its reasonable control (“Force Majeure Event”).

Force Majeure Events include, without limitation:

— Acts of God

— Natural disasters

— War, terrorism, civil unrest

— Governmental actions or regulatory restrictions

— Sanctions or trade restrictions

— Labor disputes or shortages

— Power outages or infrastructure failures

— Internet or telecommunications disruptions

— Cyberattacks or widespread security incidents not caused by gross negligence

During a Force Majeure Event, Rockart Inc.’s obligations shall be suspended to the extent and for the duration of such event.

Rockart Inc. will use commercially reasonable efforts to mitigate the effects of any Force Majeure Event and resume performance as soon as reasonably practicable.

You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms, in whole or in part, without the prior written consent of Rockart Inc.

Any attempted assignment in violation of this Section shall be null and void.

Rockart Inc. may assign or transfer these Terms, in whole or in part, without restriction in connection with:

— A merger, acquisition, or corporate reorganization

— A sale of assets

— A change of control

— Internal corporate restructuring

These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in the State of Delaware, and each party hereby irrevocably submits to the personal jurisdiction and venue of such courts.

EACH PARTY HEREBY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS.

Nothing in this Section shall prevent Rockart Inc. from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

Any alternative dispute resolution mechanism shall apply only if expressly agreed in a separately executed written agreement.

These Terms, together with any applicable Commercial Agreement, Service Level Agreement (SLA), Data Processing Agreement (DPA), or other duly executed written agreement between the parties, constitute the entire agreement between the parties with respect to access to and use of the Service.
They supersede all prior or contemporaneous understandings, proposals, representations, warranties, or communications, whether written or oral, relating to the subject matter herein.
In the event of any conflict between these Terms and a duly executed Commercial Agreement, the Commercial Agreement shall prevail solely with respect to the subject matter addressed therein.
No amendment or modification of these Terms shall be binding unless made in writing and published by Rockart Inc., or expressly agreed in a separately executed written agreement.

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship between the parties.

These Terms are for the benefit of the parties only and do not create any third-party beneficiary rights.

All legal notices under these Terms must be in writing and delivered by:
— recognized courier,
— certified mail,
— or electronic communication to designated legal contacts.
Notices to Rockart Inc. shall be sent to:
Attn: Legal Department
Email: legal@fluidcoresystems.com

Rockart Inc. reserves the right to modify or update these Terms at any time at its sole discretion.

Updated versions will be published on the website with a revised Effective Date.

For material changes that significantly affect rights or obligations, Rockart Inc. may provide reasonable notice where required by applicable law.

Your continued access to or use of the Service after the effective date of the updated Terms constitutes acceptance of the revised Terms.

If you do not agree to the updated Terms, you must discontinue use of the Service.

For legal, contractual, or compliance-related inquiries regarding these Terms, please contact:

Rockart Inc.
A corporation incorporated in the State of Delaware, United States

Email: legal@fluidcoresystems.com

All inquiries will be handled in accordance with applicable laws and corporate governance standards.